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From small shops to growing teams, MSPs choose Triangle Ticketing to streamline their operations and delight their customers.
NC Triangle Tech Success Story
NC Triangle Tech
Raleigh, NC
The Challenge
Their previous ticketing system was clunky and slow. Technicians were spending more time managing tickets than actually solving problems. They needed a solution that would streamline their workflow and improve response times.
The Solution
After implementing Triangle Ticketing, NC Triangle Tech saw immediate improvements in their ticket management workflow. The intuitive interface meant minimal training time, and the automation features eliminated repetitive tasks.
“Triangle Ticketing has transformed how we handle support. Our technicians are more productive, and our customers are happier.”
The Results
More Success Stories
See how other MSPs are growing with Triangle Ticketing
Coastal IT Solutions
Wilmington, NC
Coastal IT Solutions serves businesses along the North Carolina coast, providing managed IT services, cybersecurity, and cloud solutions.
“Finally, a PSA that understands how MSPs actually work. The asset management alone is worth the price.”
Mountain State Systems
Asheville, NC
Mountain State Systems provides IT consulting and project-based services to businesses in Western North Carolina.
“We were leaving money on the table with our old system. Triangle Ticketing helped us capture every billable minute.”
What Our Customers Say
Real feedback from real MSPs
“Cortex transformed how we handle operations. We replaced 4 separate tools with one platform. Our team productivity increased by 40%.”
“The AI agents are incredible. Alex handles our ticket triage perfectly, and Morgan's reports save me hours every week.”
“We started with helpdesk and added HR modules as we grew. The modular approach means we only pay for what we need.”
“The omnichannel messaging is a game-changer. SMS, email, voice—all in one inbox. Our response times dropped by 60%.”
Trusted by MSPs serving businesses of all sizes
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